CESC Ltd — low voltage in my house disrupts the proper functioning of AC

Address:

Kolkata, West Bengal

My residential address is 19 Abhay Mukherjee Lane Indrapuri PO Belgharia Kolkata 700056. My Consumer No is [protected] My Customer ID is [protected] Last Bill no is [protected] Security deposit kept with you is Rs:5587 Last one week during extreme temperature I have suffered a lot as whenever I startet my AC after 2PM and after 10:30pm the voltage supplied by you dropped to 175 or below and the AC stopped. The fuse in the main was cut and the neutral box was extremely hot. please take proper steps immediately to change the coils and other things from your part so that i can get proper voltage immediately.. I have two ACs in my house. Another AC runs in another meter. That meter is in the name of Debi Chakraborty Consumer No [protected] Customer Id [protected] Security Deposit Rs:7020 Please treat this matter as most urgent as I have two Senior Citizens in my house who are ill.