Chanakya Ias Academy — Deficiency in services

Address:

Sector 8, Chandigarh

Hi, I am writing this complaint after maintaining huge level of patience for past 5 months. I joined MAINS Test series in November 2020. I did not receive my evaluated answer sheets. I asked Ruchi Maam ( academic counsellor at Chandigarh branch) many times that when will I receive my answer sheets. She told me that I should wait and I will get them after test series will be over. I kept waiting and waiting and waiting. Then I contacted her, she asked me send my answer sheets on mail, so that she can get them evaluated. I WASTED 3 precious hours and clicked pictures again, then prepared the pdfs. I sent her the answer sheets on 22nd feb 2021. I asked her many times when will I receive the answer sheets. ON 9th march 2021- she told me that I will get it in one week. IT HAS BEEN 5 MONTHS SINCE SHE IS HARASSING ME AND WASTING MY PRECIOUS TIME. UPSC EXAM IS JUST 3 months away, and this is the way you treat your students? I am immensely sad to write this- I am deeply dissatisfied and sad by my experience at Chanakya IAS academy ( Chandigarh Branch). I am trying to reach out the head office through phone calls, emails, enquiry forms since 3 months- But no one is helping me. You should refund my money for the poor and deficient services provided to me. Plus provide compensation for the harassment, wastage of time, embarrassment and painful experience. PLEASE ASK THEM TO PROVIDE REFUND FOR TEST SERIES. I still have 3 test series pending. If I continue like this, I will never be able to evaluate myself. Even if they provide evaluated answer sheets after 6 LONG MONTHS, it is going to be of no use. I will join some other test series which provide timely results.
I AM continuously calling them since 10 days, they are not even replying!