Choudhary Yatra Company — automatic cancellation of flight - scam and bunch of frauds!!

Address:	560103
Website:	www.yatra.com

I had booked a flight from bangalore to pune using the yatra app. Yesterday, 20th nov, i used the app to send the details of the flight as a email to myself, after which i closed the app. After 5 minutes i got a message saying your flights have been successfully cancelled, when i did not even cancel the flight!!

I was trying to find the customer care number immediately in the app, and bloody no place has their number. I finally dropped an email to the customer support with subject "urgent" and explained what happened. I got a response after 2.5 hours which was completely useless stating "we would like to inform you that we have checked with our technical department that the cancellation has been done by you online."

Completely absurd!! I followed up over email, no response. I got a customer care number and that agent told me that her supervisor would call back and no response!!!
As if they have made their app in such a way just so that they can rob people off! When you cancel anything through online or app, we get pop-up windows to confirm. They are cheats and bloody scammers!!

I would like this to be undo and make sure my bookings or intact or would require a complete refund and never again will i use yatra. I was planning to take on of yatra's holiday package, now no way!