Cigna TTK Health Insurance — Rejection by my claim

Address:

560066

Dear,
Claim no blr-0416-cl-0006358 prohlt[protected]

I am telling one-thing you have the rights to reject the claim but before rejection you have to give sufficient valid proof to your customers regarding rejection. You are telling that i have not disclose that she has dm and htn but you have the rights to check before taking the policy and you also checked in your registered laboratory and did all investigations at that time. There is no abnormalities found but how you can tell she has this type of diseases now. Human diseases never belief on statements you have the proof of blood investigations against them.

2-if your written statement shows she had 12yrs history of dm, then how your laboratory reports shows normal during investigation at that time of taking 1st policy.

3-if your statement shows she is on insulin from 1yr then from last 12 yrs what she was taking and my policy is with you from last 2yrs, why u did not recheck up policy holder in renewal of 2nd policy.

4-you know how to reject policy but you don't know how to care policy holder. Every health insurance policy have checkup there patients freely every year before renewal but u did n't.


And if you are telling that she has these diseases then you have the rights to reject the claim in that ground only if my claim is regarding pre-existing diseases but my claim is different there is no link between them.

I want the reason with full proof of documents and clause where it mentioned if a patient is treated with malaria and you have to reject on the ground of dm and htn.


You are rejecting the claim without providing any valid proof. My claim is regarding malaria with arf, there is no claim regarding dm and htn. Also during hospital stay there is neither single word mentioned by the treating doctor about these type of diseases and nor given any medication about these disease during hospital stay. How can you reject the claim.

Also i asked them for claim rejection ground and send proof if you have collected. They denied to provide because its secrete for them how is it possible, customers have rights to see.