Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 1%
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3487
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
119
57


Fax:
Fax:
+91 22 2288 4103

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
1%
Complaints
3487
Pending
0
Resolved
26
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Life Insurance Corporation of India [LIC] related photos (206)

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Life Insurance Corporation of India [LIC] Customer Care related pictures (206)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Life Insurance Corporation Of India [Lic] — Premium deducted twice

 Md Yunus on Sep 28, 2016
Sir,
I, Mohd Yunus having Policy No 295523380 on my name and premium is Rs 5629 pm.The premium has been deducted twice in the month of May 2016. I have complaint on tele no 05122314594 on 20/09/2016, and after that I have reminded him on several time but no action has been taken so far . I complain to my agent Name Mr TP Gupta of Gorakhpur but he did not take any initiative.
Hence I request you to refund Rs 5629/- deducted extra from my account as early as possible.

Mohd Yunus
Policy No 295523380
Mob No 9956654804
EMAIL- ansari.ansari219@gmail.com...
Complaint comments  Read comments [2]Complaint category Insurance

LIC — Insurance claim

 Ashirwaaad on Sep 28, 2016
Sir 22/11/2015 Ko mere pita ji ki death delhi G.B Pant Hospital me hui Unki lic me policy thi policy k 2 form hospital se fill hone the joki January 2016 me fill hoker post se LIC Office pohoch gye hai per LIC wale bol rhe hai k hume nai pata dobara bharwao mere pass sabut hai k form LIC pohche hai death ko 1 saal hone wala hai per claim nai mila Please Help Sir...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Life Insurance Corporation Of India [Lic] — Update email id

 Yashukarthik on Sep 24, 2016
Sir/Madam
Iam v.v.Neelayathakshi my Policy No. is 702786970
Kindly update my e-mail address as sudarsunsrinivasan@gmail.com
Please note, I have forgot my registered email id, hence unable to login. So i Request yourself to send my password to my new e-mail address and enable me to get my premium receipts & iam not able pay Premium of LIC also.

Thank you,
V.V.Neelayathakshi...
Complaint comments  Read comments [4]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Change of mail id for policy 990202452

 bhacl1967 on Sep 23, 2016
My name is Bhalchandra Padmakar Kulkarni and i am working in Tech Mahindra company since 2010. I am having LIC Jivan Anad policy with me since July 2011. I am making my premium payment every year of RS 63919.

I am not remembering "mail ID " for my policy number = 990202452 when I have registered on LIC website. Request you to please update my mail id = bhalc@techmahindra.com

Name = Bhalchandra Padmakar Kulkarni
Address = B-9, Vainateya Society, "Swami Samarth Bungalow",
Market yard, Pune 411037
Mobile = 9404240233

I have attached...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — My policy no is 953844775

 S P Goyal on Sep 22, 2016
Sir,
I ( Shive Parkash Goyal ) policy holder 953844775 getting pension Rs 24000/- yearly on dated 1st Nov.of every year, But this year I could not get, than I approach to Jeevan Shree BLDG, Pune on dated 31/8/2016 and submit my existential certificate along with National Electronic Funds Transfer-Mandate Form
Nothing happen up til now.
I approach again two times to Jeevan Shree Bldg not get proper reply, and no money in my bank account. They told me that they have send to your office for further approval.

Shive Parkash Goyal
C-6 Moghul Garden Society
Complaint comments  Read comments [1]Complaint category Banks

Life Insurance Corporation Of India [Lic] — Absorption as per cgit award and s. c. orders 18.3.2015 and 9.8.2016

 jitendra raj mehta on Sep 22, 2016
Through on-line mail
[provided on lic site to executive director (p) lici, co, mumbai

Jitendra raj mehta
S/o late a. r. mehta
14, khodiar nagar, shobhavaton ki dhani road, pal road, jodhpur (raj).
[i was also applicant of intermediary application in contempt petition nos. 459/2015 & 21/2016 in civil appeal no. 6950/2009 before the hon'ble the supreme court.]
This the 22nd of september, 2016.
To
The executive director (personnel)
Life insurance corporation of india,
Central office, ‘yogakshema’ 5th floor,
West...
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

Life Insurance Corporation Of India [Lic] — Premium payment and policy renewal online

 venh on Sep 21, 2016
I am an lic policy holder. I am liable to pay a quarterly premium. I pay it online. But for the last 3 quarters, i completely forgot about it. Last week, i remembered it and tried to do it online. When i gave all the details in the site and clicked to pay, i got an error saying i cannot make the payment online for that policy. I was shocked and reached out to the customer care. I came to know that my policy has lapsed and hence i was not able to pay online. I was also told that i need to visit one of the main branches itself (Not even a satellite branch) to do this whole procedure. This is very...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Below principal claim received (policy no. 331636451)

 Hargovind Gaur on Sep 21, 2016
I hargovind gaur s/o late smt jumana devi she was jeewan aanand policy (no. 331636451) holder naraina 12e branch delhi. 10 years deposited i premium rs.139580/- but claim received below the principal amount rs.138500/-
Please check above policy and balance amount credit my s a/c no. as soon as possible.
Regards
Hargovind gaur
Mob no.9811785955...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — I am not able to open my portal

 rajeshadv on Sep 20, 2016
Sir when i login, not possible to login .when i use forget password, message display send urs password to urs registered email.but not receive any message in my registered email id .sir i am not forget my id and password. i confirm that, problem from other end .so please solve my problem. lic complain phone no always busy .only hope that u solve my problem...
Complaint comments  Read comments Complaint category Health & Life Insurance

Life Insurance Corporation Of India [Lic] — For insurance claim

 Kalu Ram Bairwa on Sep 16, 2016
श्रीमान प्रबन्धक महोदय
भारतीय जीवन बीमा निगम
अजमेर - मण्डल
विषय :- बीमा दावा राशि का भुगतान बाबत् !
महोदय,
उपर्युक्त विषयान्तर्गत निवेदन है कि प्रार्थी कालू राम बैरवा निवासी सथाना जिला अजमेर (राजस्थान) पिन नं - 305624 जो कि...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Change of Bank Account

 Mrityunjay Kumar Pandey on Sep 16, 2016
Dear Sir,

Having policy number 593521810 with money back policy.In the month of july i applied for bank account change in your system and for that i got confirmation receipt from your organisation.

But at the time of payment transfer from LIC they made payment in my previous account and for that i loss approx Rs 5k.

So i want proper justification why this happen and who is responsible for the same and know who will paid the lost payment....
Complaint comments  Read comments Complaint category Health & Life Insurance

Life Insurance Corporation Of India [Lic] — Have not received bond paper, in spite of, many phone calls i've not received any input

 Eti Saxena Bhattacharya on Sep 16, 2016
To,
The Branch Manager,
Life Insurance Corporation of India
Delhi Division

Sub: Not Received Bond Paper

Dear Sir,
Let me know about my policy bearing number 118088476, had been enrolled in the month of June ‘ 2016, but till date, I have not received Bond paper against my policy. It is going to be complete one year . I have received only receipt against my policy.
May kindly look into the matter and take needful action for the same.
I have several times contacted with LIC Advisor but everytime i receive inappropriate response,...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Non receipt of annuity payment from january-2014

 raavindra_mohan on Sep 20, 2016
Dear sir,
our annuity no. 011mo511055634 policy no.49098 monthly pension not received from january-2014. Policy purchase from lic india p &gs deptt, jeevan prakash 25, k.G.Marg, new delhi-110001. if company stop my pension with any reason, why not he inform us by giving notice in long time.

Regards
r.M.Sharma
251-b, mohan nagar,
thatipur, gwalior-474011
mob-09893034272
e-mail-shree_gayatri12@yahoo.Co.In...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [Lic]

 Kalu Ram Bairwa on Sep 15, 2016
श्रीमान
विश्व की श्रेष्ठ एवं विश्वसनीय बीमा निगम LIC के विरूद्ध व्यथित होकर प्रार्थी कालू राम बैरवा निवासी सथाना जिला - अजमेर (राजस्थान) पिन- 305624 शिकायत विवरण प्रस्तुत कर रहा है जो कि अधोलिखित है -
01. पॉलिसी होल्डर - श्रीमती रेखा देवी...
Complaint comments  Read comments [2]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — No receipt generation after online transaction

 Kausik Maity on Sep 15, 2016
I have paid three LICI premium, sum Rs. 9669 on 31/08/2016 through online, but no receipt have been generated till now...
policy no. are 466049717, 997765458, 469939402...
i have paid those policies through U.B.I. Rupay card...
also i have updated my pass book where it is showing that, Rs.9669 have been debited on 31/08/2016 and it has been paid to Insurance Billdesk...
kindly do needful....
Complaint comments  Read comments [2]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Pension of varishtha pension yojana

 Muktesh Jindal on Sep 12, 2016
Respected sir

i have policy no 302449444 in name of kailash chander soni

sorry to write that i have not recd my pension till date

date of vesting is 12/8/15 but in ur record shows 14/10/15 ur local branch unit 5 ludhiana mail ur ipp new delhi but not a single rewert

kindly look into the matter and resolve my complaint

regards

kailash chander soni
9876200987
mail id kcsoni@gmail.Com...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Problem regarding online payment lic

 jagdishshah490 on Sep 11, 2016
Policy no 838329443
Name shah jagdish manubhai
Mobile no 7383174139

I have paid my LIC premium through online payment mode. the amount debitted from the Bank account but the LIC premium account has not been credited. i enquired with the bank regarding this problem and they told that the payment was very much successful in the bank side. then i clarrified it with the LIC staff in the related branch. they told that no such payment was made. and the payment is not available even with rejected payment account. Need information to handle this problem. to whom i contact to...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Life Insurance Corporation Of India [Lic] — Unable to add user id and password after adding name and other policy details

 subroto.conscomplain on Sep 10, 2016
I Subrata Sarkar registered as new customer today on 10/09/2016 with my phone no. 8013020735. But when I tried to add user ID and password, it shows a message that
"New Registration
Some error has occurred !!!

Kindly mail us on co_itcustportal@licindia.com for guidance and resolution."

Please help immediately...
Complaint comments  Read comments Complaint category Insurance

LICHFL — Overdues and CIBIL Reporting

 Jasminder Bakshi on Sep 9, 2016
It has been 6 years they are not able to resolve simple thing. Every months EMI is getting deducted from my saving account as ECS. Due to their JUNK USELESS SYSTEM. Every quater i am reported as defaulter. Following up every month/quarter, they say next quater it will be right but no change. In between they set right but that was on for hardly 3 quarters. Now when i am trying to apply for home loan it is getting rejected as it is still showing defaulter. CIBIL rating are gone bad where as i never ever defaulted on any payments. Today they have given some explanation which is REALLY REALLY ABSURD...
Complaint comments  Read comments [1]Complaint category Loans

Life Insurance Corporation Of India [Lic] — Additional cd charges

 vinuthavg on Sep 8, 2016
Dear team request you yo update the ecs system.
My ecs got dishonored for a month of 15th july and i made a payment with cd chargers on 25th july online. But the ecs for the month of aug and sep not submitted to my bank account and when i try to make a payment through counter they asked to pay cd charges again for the month of aug and sep giving the reason the online system is slow in updating the payment.

It his total unfair taking cd changer from customers having an inefficient system which cannot make the updates properly

Also, people in the branch office...
Complaint comments  Read comments [2]Complaint category Insurance

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