Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 1%
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3400
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
100
44



Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
1%
Complaints
3400
Responses
0
Resolved
20
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Life Insurance Corporation of India [LIC] related photos (201)

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Life Insurance Corporation of India [LIC] Customer Care related pictures (201)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Lic Of India — Not providing list of documents and foreclosure letter.

 shraveen on Jul 22, 2016
My uncle mr. Surendra sharma is a lic agent. He took home loan from lic under loan for agents scheme.

Loan no: 82001399/1

We are now taking loan against property from other bank, for that purpose we need list of documents letter and foreclosure letter to proceed.

We sent our office person with a authority letter, on this point the babu sitting there asked mr. Surendra sharma to come personally. Next day my uncle went, on which he received answer as that they want letter from the bank which is giving loan, then they will give the requirements in half an...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Bond paper not received

 Anubhav Acharya on Jul 22, 2016
I, anubhav acharya has purchased a policy on 18.5.16 with annual premium of 25, 000/- but i havent received the bond paper yet. my policy was said to b linked with delhi hq but the reciept given to me was of bareily region. i am unable to trust this reciept and want to cross check it. i hav the phone numbers of all d agent i have talked to. kindly look into the matter and take some actions if it is fraud. an immediate, active and positive reply is awaited....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Survival benefit of policy no: 881100122

 ravikashelkar on Jul 21, 2016
I was about to receive my survival benefit of policy no: 881100122 in june 2016. i've completed all the required documentation for the claim in june 2016. however so far i've not received my benefit of rs.75, 000/- approx.

When i contacted branch office 88j they do not pick up the call or the line is engaged. so very poor customer care response from the team....
Complaint comments  Read comments Complaint category Insurance

Lic Of India — Non receipt for online payment

 Mourthy1 on Jul 20, 2016
Dear sir,
I had paid the lic premium of rs. 1531 for policy no.732497213, rs. 3400 for policy no. 732730004 and rs. 1470 for policy no. 732047139 through on line. But, i had received the policy no. 732047139 receipt only and the other policy receipts are not yet received till now. I request your good office, pl send the same at the earliest to my e - mail pdharma93@gmail.com.

Regards,
C. Mourthy,
No.14, second main road, aravindar nagar, ariayankuppam, puducherry-605007....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Payment acknowledgement not received.

 pb_jadhav on Jul 19, 2016
I have paid my premium online on 28/06/2016 of Rs.8669 against my policy No.959179296 but paid receipt / acknowledgement still not received. Please see and mail me paid receipt....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Policy No.184441201

 Purushottam Das Gupta on Jul 17, 2016
Apropose above policy have been submittes for payment of vested value in feb 2016 and become matured on 09march 2016. But itis not processed till yet,

Please expedite the process and make its payment to me .

Thanks

P.D.Gupta
2 M 6 Talwandi
Kota 324005...
Complaint comments  Read comments Complaint category Insurance

LIC — Premium paid but session expired

 Asesh Kumar Tripathy on Jul 17, 2016
Yesterday i. e. 16/07/2016 i tried to pay the requisite amount of premimum of two lic policies by logging into lic website but the transactin through credit card took long time to complete. by the time the browser could take me to the lic website the lic website showed "session expired". the amount paid is not reflected on their website also. i haven't received any receipt from lic regarding the payment. perhaps it's a software glitch which they have to fix. please help m in this regard.

Thank you
Asesh k tripathy...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Non - payment of maturity value of matured policy no. 550895916 on 15-03-2016

 Keshraj Devi on Jul 17, 2016
My policy no 550895916 dated 15-03-1991 for rs 50, 000/- has already been matured on 15-03-2016 but till today, maturity value has not been credited to my saving bank account no. 20133340094 maintained at p b b doctor's colony branch patna. i have also to advise that i have taken a loan against the aforesaid policy. so the maturity value should have been credited after liquidating the loan amount together with interest but then also the rest maturity value has not been credited to my account as yet. as result of which i have been suffering from loss since 16-03-2016 due to non-payment of the matured...
Complaint comments  Read comments Complaint category Health & Life Insurance

Licindia — Abusive behaviour from lic agent

 shaileshp77 on Jul 15, 2016
I hold a policy from lic which i have taken from varanasi.
Policy no. is 287195552.
I have my contact details with lic because of this reason.

Today i got a call from so called lic agent and he was knowing that i am existing customer of lic and holding polict.
Initialy he tried to convince that he want to discuss something related to my exingsing policy and wanted some personal information like dob etc.

When i requested for his identity he denied. but still he was claiming to be from lic and wanted me to go for a new policy.

When...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Growth fund plus plan 172-10-01

 rajadelhi on Jul 14, 2016
A policy 114786168 that i had purchased in lic on single premium in year 2006 was matured on 27th may 2015 @ lic branch 115 in cp, new delhi. there was no communication whatsoever from lic during the course of the policy whether to do with the administration charges or on the policy maturity date e. t. c and it was my initiation to reach them a day before the maturity to comply with the formalities.

On reaching them due to the delay in remitting the maturity proceeds, lot of surprises were thrown in like 1) retrospective effect of a regulation for policy issued much earlier. 2) restricting...
Complaint comments  Read comments Complaint category Insurance

Lic Of India — Claim settlement

 ramyakrishnan on Jul 14, 2016
I submitted a claim (claim ref. no. 16004555) for hospitalization with lic of india. i had an infection which was not getting cured via opd and hence i got admitted. i was hospitalized between 27 jan 2016 to 30 jan 2016. i had submitted all the required documents for pre and post hospitalization. however, all that was reimbursed to me was daily cash benefit for 2 days.

The explanation provided to me was that i was eligible only for the daily cash benefit. the expenses for medicines, bed charges, etc are not applicable as i did not undergo any surgery.

Additionally,...
Complaint comments  Read comments Complaint category Health & Life Insurance

Lic India — My renewal online payment is deducted my account but online payment receipt is not generated

 Dinesh Kumar Swain on Jul 13, 2016
Sir,
1-i am diptimayee swain having lic policy no-587503279 have done online payment of lic renewal payment on your lic eservice by entering username and passward. i am doing payment through internet banking of state bank of india. my renwal amount 897 cutting in my account and a tranction id 04418471 generated. and in the screen show that payment suceesfully.

2-but a link provided below to download acknowledge of payment when i click on that link it show error.. and my payment is not updated on my onlice lic esercice.

3-897 ruppes already cut my account
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Enabling online premium payment

 davidnavamani on Jul 13, 2016
My son n.prince ebenezer has obtained a money back jeevan surabi
policy, policy no. 323571889, . The policy has been obtained from
Tirunelveli Unit II Branch, Tirunelveli Division. The premium payment
through online is considerably delayed. Due to this one quarterly
premium payment has been paid belatedly across the counter with
penalty. please save our souls.

with regards,

D.Navamani Arputharaj...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Misguided about surrender process

 ptyagi.global on Jul 13, 2016
One year before i requested to mr. Anjesh kumar to close this policy
But he informed that if i surrender now then amount will be deducted
And if i will surrender after three year completion of policy then
Approx 5 % amount will be deducted which is better option.
And bond was also not available to me.

So last year again i have paid the premium after discussion with
Anjesh kumar and policy agent.

Now bond received after three long years and i request mr anjesh to
Close the policy and asked about surrender value then i got reply...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Survival benifit against policy not received since 6 months follow up

 npssandhu on Jul 13, 2016
Policy no 126790609
Name harleen kaur
Policy bima bachat
Survival benefit of rs 3750 which was due from january 2016, has net been revived till date despite of all documents submission was done long time back.
When contacted the required staff was on leave for about 2 weeks nad when contacted again the staff told to enquire after a month.
No there is no response from their side and no body could be contacted regarding the policy.
Can consumer form help me out....
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Complaint against lic

 Er. AJAY f on Jul 13, 2016
No one is giving any response yet.

Even irda? it's very shocking
No one is giving any response

No revert till date from the lic branch manager of brahmapuri, and other below mentioned regional branches. may i know why?

Is it takes 1 month to delivered my endorsement documents in the local area itself about 3 kilometers?.

I haven't received any letter from lic after 1 and half month.

Kindly provide us soft copy and hard copy also on priority

I haven't received my endorsement letter from lic after 1 and...
Complaint comments  Read comments [1]Complaint category Insurance

Lic Of India — Bima Bachat

 Chitranand on Jul 12, 2016
We have taken a policy at the year 2013 and we have been misguided by the agent our policy no.706705600 & 706705601 for a sum assured of rs.12 lacs each. For which we have paid a premium of rs3, 50, 000/- each and the balance rs.5, 00, 000/- has been taken as loan while taken the policy we have been informed that at the time of maturity we will paid a some of rs.3, 50, 000/- each and along with the interest while surrendering we lost rs.1, 80, 000/- each approx. Please enter the matter and resolve the same at the earliest....
Complaint comments  Read comments Complaint category Business & Finances

Life Insurance Corporation Of India [Lic] — Non receipt of pension amount upon maturity. LIC policy no 832426372

 kailas patel on Jul 14, 2016
LIC jeevan dhara policy 832426372 maturity amount due on 1st July 2016.
till not paid even after repeated request to concerned district branch 873.
no one is responding.
every time demanding NEFT form. Which i have already submitted on 24th April 2015, and again as and when demanded.

Till the date (14th July 2016), even after 45 days of maturity,
pension amount of jeevan dhara policy is not credited to my bank account.
details as below.
policy no & Dt... 832426372 Dt. 14-05-2001
name... Kailas kiritkumar Patel
single premium......
Complaint comments  Read comments [1]Complaint category Insurance

LIC — Not recived payment recipt

 Vijay Dodabangi on Jul 12, 2016
I have paid lic policy number 6354 12831 premium amount vi on line sbi banking with the follwing detsils 09-Jul-2016 TO TRANSFER
INB Life Insurance Corporatio LIC_Ref GSBI4596230984IG0CHTPSD7 6, 419.00 but its recipt is not generated plesase informe me about this to my email id vjsd311@gmail. com...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [Lic] — Not divulging details of payment made after surrendering above policy

 Rajeevsshastri on Jul 12, 2016
Rajeev shastri
Be (civil) mie m -129639 – o
Chartered engineer
Cell: +91 9448571237/+91 9916910615
E mail: rajeevsshastri@rediffmail.com

Dandeli
11.07.2016
To
The life insurance corporation of india
Pension and group scheme unit
Dandeli


Ref: superannuation scheme of west coast
P& gs/gs/policy no/37164
Lic id: 222
Reg: not divulging details of payment made after surrendering above
Policy.

Sir,
I was one of the member of above master policy. las...
Complaint comments  Read comments Complaint category Insurance

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