Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 1%
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3336
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
84
34



Additional info
F.A.Q.

Feedback

Helplines

Branch Locator

Agent Locator

Doctor Locator

Grievances

Central Zone

Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 3842 241716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
1%
Complaints
3336
Responses
0
Resolved
17
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Life Insurance Corporation of India [LIC] related photos (193)

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Life Insurance Corporation of India [LIC] Customer Care related pictures (193)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Life Insurance Corporation of India [LIC] — Jeevan arogya policy number 365362627

 kcshindhe on May 30, 2016
I am Kiran.C.Shindhe. i had taken a health insurance policy bearing number 365362627.
i was admitted in hospital in the month of july 2015 because of Typhoid. I have filed a claim for my health expenses incurred due to hospitalisation in the month of june 2015.
Even after one year the claims have not been settled yet.
request to look into this delay...
Complaint comments  Read comments Complaint category Health & Life Insurance

Lic Of India — Non receipt of maturity payment

 girish chaudhary on May 27, 2016
Policy no. And date - 251492413 dated 05.05.1996
Insurance company - l. I. C of india, branch - ii, g. T. Road, ghaziabad
Name of policy holder - girish kumar chaudhary
Address - 16, sihani gate, ghaizbad
Date of maturity 05.05.2016
Net payment due rs. 1, 63, 265
Application submitted on - 28-04-2016 (In form no-3825) alongwith all required documents and bank details.

Note - as per sms sent by lic our bank details for neft payments already registered....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation of India [LIC] — Request for user id

 Saikishore Katuri on May 27, 2016
Dear Team,

I am forgot the my userid to login online payment so please send the my user id to loin for this registered mail id. I have tried through online portal but couldn't get please do needful so that i can pay the premium amount through the online.
This are the following details. Please send the login id to the this registered my email id :saikishore.katuri@gmail.com
Policy number :605904659
premium : 13035
mobile :9491235333
mail : saikishore.katuri@gmail.com

Thanks
Saikishore katuri
9087180147
9491235333
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation of India [LIC] — No money back - no information - after multiple reminders

 Manuawaj on May 26, 2016
I have lic policy number - 123111043
The money back was scheduled in nov. 2014. No amount credited to my account and no information being shared by the lic office authorities. They say money has been credited but no information on
(A) when the money was credited to my account
(B) to which account.

I have not got any response even after multiple mails. I have got to lic office near my place 3-4 times but no help from anyone.

Need immediate help here....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation of India [LIC] — Policy not issued

 alokjcv on May 26, 2016
I am vandana sharma from mumbai, apply to lic branch-899 jeevan vihar mumbai-21 lic 15 policies sa 50.5 lacs wide boc no.5726 dt. 10/3/2015 of rs.285000/- paid.
All documents & medical cleared in jan-16 & divisional off.-iv passed my 15 policies proposal in mar-2016. I apply that bachdate 27/12/68 age-45 yr.
Proposal no. Is 4742-43-45-46-47-49-50-51-53-55-56-57-59-60-61.
But br. Person did mistake to take my 285000/- deposit a/g single policy.
Branch manager said they can not rectify this mistake & tell me to take single policy. If i take as she's advice than sa will...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation of India [LIC] — Change email id

 snldobriyal on May 26, 2016
Policy no 117444377
Pls, kindly update my new email id snldobriyal@gmail.com
I have forget my password so pls i request u to send my password n id on my new email id. i have to pay my premium online but can, t able to do this due to this situation .

Please resolve it at the earliest so i can make payment at the earlieast .
Kindly do the needful
Thanks
Kalpeshwar Prasad Baunthiyal...
Complaint comments  Read comments Complaint category Insurance

LICHFL — Problem issue on loan disbursement and lichfl company missing my flat deed

 rakesh naskar on May 23, 2016
My sanctioned loan 15 lacks but i have taken 11 lacks for that emi rs. 11917 /- every month on 7th day deduct from my pnb account.
Lichfl loan account -212900000845
Loan application number 2129001108
Within one year i have apply for 3 lac disbursement as per followed by lichfl instruction. Against this loan account disbursement completed and shows that chaque handover me yet i did not get it. But 7th april, 2016 deduct
Rs.15321 /-from my account. They informed me due to missing of my deed from their office lichfl did not handover me that cheque.In may month i kept 12000...
Complaint comments  Read comments Complaint category Loans

Life Insurance Corporation of India [LIC] — Maturity payment was rs. 57200/- but receipt rs. 52200/- in respect of policy no. 520306622 doc 11.08.1994

 Sanjay Kumar Modi on May 22, 2016
Date: 21/12/2015

From,
Sanjay kumar modi
S/o - shri ramawtar modi
Jogesh babu road,
Po - madhupur-815353,
Dist.- deoghar

To,
The admistration officer
Life insurance corporation
Deoghar branch office,
Deoghar.

Re: maturity payment of rs. 57, 200/- but received rs. 52, 000/- in respect
Of policy number 520306622 date of commence 11/08/1994

Respected sir,

I have received your e-mail dt. 18/12/2015 and surprise to note that i have requested for plough...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation of India [LIC] — Work delays

 vinaysingh2k6 on May 21, 2016
Dear Sir,
11/05/2016 I had applied for a loan on my insurance but still have not done my loan.
Will frequently even today there is the rhythm of tomorrow will be,
I 'm tired of complaining, please help me.
This loan is very important for me. And I will repay the loan as soon as possible.

my policy no .287553501
branch code .297

your's
vinay kumar singh
9807645723...
Complaint comments  Read comments Complaint category Loans

Lic Of India — Premium payment receipt not received a/c debited

 Abhi_61510 on May 21, 2016
​sir,
I have deposited my police premium rs-8027 for policy no-295109915 m/s
Parmatma tiwari d/o/b 20.01.1967 throught your e payment site.
Back has been debited rs.8154.10 above amount but e receipt not recived

Tatus showing awaiting confirmation.
Kindly look resolve it.

Transaction id date total amount status
02020842 19-05-2016 10:08:06 8, 154.10 transaction not authorized...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation of India [LIC] — Premium receipt not recd.

 Amit3210 on May 17, 2016
Have paid rs. 5301 /- online through internet banking sbi bank transaction no.
Fsbi4486801042ig0bzrwvq8 wide following 3 policy.
1 902834207 10/05/2016 1, 312.00 1 0.00 0.00 0.00 1, 312.00
2 904144447 04/05/2016 1, 965.00 1 36.00 0.00 0.00 2, 001.00
3 926281715 28/04/2016 1, 953.00 1 35.00 0.00 0.00 1, 988.00

My bank account is debited but, no premium receipt generated.
Please help.

Regards
Amit chavada....
Complaint comments  Read comments [13]Complaint category Insurance

Life Insurance Corporation of India [LIC] — Problem in getting my money back since 2 months

 Suyasha kesharwani on May 16, 2016
My policyno.-232248407
Costumer name-sunita kesarwani
This is to inform you that i had to get my moneyback on 16february 2016. But i have not received my moneyback till yet. My policy was registered in cbo-2kanpur uttar pradesh. I am constantly visiting your branch for the money back since 2 months but i'm getting nothing in response. I am just been asked to wait since 2months by your employes....
Complaint comments  Read comments [12]Complaint category Insurance

Life Insurance Corporation of India [LIC] — Change of email address, house address and changing the branch

 Jayesh.jn on May 16, 2016
Dear sir,

I mr. Jayesh nair have relocated to banashankari 2nd stage, bangalore -70 from my previous location of campbell pharma, ashok nagar, bangalore. I need your kind assistance to update my present address in the system. Also i would want you to change my branch from bantwal (62b) to basavangudi (61a) to carry out my future transaction.

Also, would request your kind support to change my email id to jayesh. Jn@gmail.com.

My details are as under :

Policy no. : 624372260
Policy no. : 624372259


For any further...
Complaint comments  Read comments [14]Complaint category Insurance

Life Insurance Corporation of India [LIC] — Cannot make online payment of premium

 Nitin135 on May 16, 2016
Dear Sir,

I am currently out of India and trying to pay my premium online using lic website. There are two options on LIC website 1. Billdesk 2. IDBI easy2pay.

1. first option is not working at all. When I click on the link it timeout and doesn't open at all.

2. Second option works pretty well till the end but declines payment after the transaction.

I am trying to pay my prepiium for the past 3 months and now because it's delayed they applied late fee charges. There is no LIC customer care to help in this. I am regretting to opt LIC now....
Complaint comments  Read comments [9]Complaint category Insurance

Life Insurance Corporation of India [LIC] — No survival benefit from lic policy after paid premium

 subrata pahari on May 15, 2016
My following lic policy was still continued but till the day no survival benefit paid/ cheated by the lic of india.

01. Name of insured:- sumanjyoti pahari
Policy no:-429027471[ baranagore br, kolkata]
02. Name of insured:- subrata pahari
Policy no-429038147
Lici is requested to take the matter seriously, this kind of fraud attitude is very dangerous for our country. Form lice no benefit is coming, only low amount return also not given.

Subrata pahari
9830343881...
Complaint comments  Read comments [18]Complaint category Insurance

LIC India — Maturitu claim about an policy

 Narukatla ramesh on May 14, 2016
The complaint is about returning of money through licindia. Policy number 680433219 was matured on 20/1/2015 but the money was not received till now.
There lic karimnagar crm manager is saying your policy holder name, number was entered mistakenly so there is an problem Please wait for to get your money. Same dialogue saying from may 2015 from crm department.the policy number was entered as 680433217 as odelu.k but actually it was 680433219 and name is odelu.N...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation of India [LIC] — Refund request

 Dineshwor Wakambam on May 13, 2016
Sir/Madam

I paid LIC premium online on 1st march 2016 & 2nd march 2016 for Policy no- 490627603 for Rs. 329 (payable quaterly) through my son SBI Internet banking of account no 30053652917 (Imphal secretariat branch) and payment was made twice due to the system fault.
I, therefore, request you to please refund the amount of Rs.329 paid as double.

Regards,
W.Tombi Singh...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation of India [LIC] — Loan ROI

 rajat.kitty on May 12, 2016
Sir,
My loan account no is 320300002088. My current ROI is 11.7% which is much higher than the normal market rates. After discussion with LIC agent, I have submitted an application in prescribed format with a cheque amount of 1145/- for reducing the ROI from 11.7 to 10.5 %. It has been more than 2 months but no action is taken. Please look into the matter and confirm.

Thanks & Regards
Rajat Arora...
Complaint comments  Read comments Complaint category Loans

LIC — Non received payment of matured policy

 sima@kolay on May 12, 2016
Name - sima kolay
Mobile no.- 07829058293
Policy address - e/f 7/9 jyangra, baguaihati kolkata-59
Present address - smq no.-935/3 np area 6th camp af station jalahalli east bangalore-14 pin code. 560013

Policy no.-513772967

My policy no.-513772967 in the name of mrs. Sima kolay has already been matured on 02 jun 2015 but maturity amount still not received in my bank account neither i received any cheque/dd of maturity amount. As per your intimation i have sent my bank account details signature with witness and original bond paper to given address...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation of India [LIC] — Non received payment of matured policy

 Amol Kolay on May 11, 2016
Name - sima kolay
Mobile no.- 07829058293
Policy address - e/f 7/9 jyangra, baguaihati kolkata-59
Present address - smq no.-935/3 np area 6th camp af station jalahalli east bangalore-14 pin code. 560013

Policy no.-513772967

My policy no.-513772967 in the name of mrs. Sima kolay has already been matured on 02 jun 2015 but maturity amount still not received in my bank account neither i received any cheque/dd of maturity amount. As per your intimation i have sent my bank account details signature with witness and original bond paper to given address...
Complaint comments  Read comments Complaint category Insurance

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