Cinepolis India — Amount deducted ticket not booked

Address:Ahmedabad, Gujarat, 382721
Website:www.cinepolis.in

The issue is I booked three tickets on 21 Aug 16. The movie was Pete's Dragon, Cinepolis Ahmedabad 1905 show. The amount was 801 INR. The transaction was successful on the cinepolis app and the amount was deducted but no booking reference number was generated. As per SBI card the transaction is successful. I m attaching 2 snapshots alongwith. one is from the sbi website and other is the sms confirmation of the transaction. please look into the matter and initiate refund as soon as possible.
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