[Resolved]  Cinepolis India — club cinepolis points

Address:Patna, Bihar, 800013

Yesterday i purchased 8 tickets of the munna michael for which i paid rs 2000 in cash... And i provided my number at the counter which is registered at cinepolis. Neither i have got the points i am able to use my previous points
Whats the matter.
Is this a new way of cheating or fooling your customers... I request you to please look into my matter and provide a satisfactory solution.

Otherwise we have many more options for entertainment.
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Aug 25, 2017
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Jul 24, 2017
Updated by Bidhan Chandra Yadav
My registered number is [protected]
Email id - [protected]@gmail.com
Verified Support
Jul 24, 2017
Cinepolis India Customer Care's response
Hi Bidhan Chandra Yadav,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards,
Team Cinepolis.
Complaint comments 

Comments

Booked 5 tickets 2 hours back for lipstick under my Burkha for 9:30 show. Money deducted. Tickets haven't been received yet.
Cinepolis India Customer Care's response, Jul 29, 2017
Verified Support
Dear Customer (Dvk Hnp),

Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at support@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.
Cinepolis India Customer Care's response, Aug 7, 2017
Verified Support
Dear Customer (Dvk Hnp),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.

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