[Resolved]  Cinepolis India — DISCRIMINATION IN SELLING TICKETS TO INDIVIDUALS

Address:

Krishna, Andhra Pradesh

Respected Sir, I am Jyotindra Kumar Gupta, a Govt servant, working and residing in Vijayawada, hailing from Azamgarh, Uttar Pradesh. The complaint is all about a bad experience given by CINEPOLIS VIJAYAWADA, using discrimination against individuals for not selling tickets of desired catagory to everyone. This is my personal experience when I went to purchase 2 tickets for VIP catagory in abovesaid multiplex for Movie" GONE GIRL" for evening show. At the time they are having the tickets of the VIP catagory. But they harshly rejected my request . At the time I asked them to contact Unit head for further clearance, they told me it is not necessary . We will not give you tickets, whatever U will do. I have taken the Executive class tickets for seeing the movie . In Interval I went to the customer service desk for lodging the complaint, but they have also refused the same. Again after completion of Movie I went their some other person was taken my complaint. But also they have not given the receipt of complaint. They told me after inquiry they will give. This wrong doing is prohibited in Indian Constitution under Article 14 in The Constitution Of India 1949. Till today I am waiting for their reply. Please help me what to do next.