Cinepolis India — Failed transaction - amount deducted from my account but tickets not received

Address:462023
Website:www.cinepolisindia.com

Hi, I was trying to book 2 tickets on 24th April'16 for Cinepolis (Fun Cinemas) at DB Mall, Bhopal. The amount of Rs.334.36 was deducted from my account through transaction id [protected] but I didn't received the tickets. I was hoping that within a day or two, the amount will be credited back to my account, but that has not happened yet. Can you please instruct your team, to refund the amount of Rs. 334.36 asap.

Thanks.

Gaurav Sharma
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