Cinepolis India — Low quality movie display and interrupted with ads even after interval between the movie

Address:Bhubaneswar

I have come to Cinepolis at Nexus Esplanade Mall, Bhubaneswar to watch Suzume.

Firstly, the movie's quality is very bad, it seems like it is downloaded from somewhere. It was stopped in between for interval very unprofessionally.

Secondly, after the interval, as the movie resumed, it wasn't continued from where it stopped. Instead, it was continued from a little earlier. After 5 minutes, ads were rolled again disrupting the movie experience.

The movie is an Animation hence not receiving high quality viewing experience was very disappointing. And then, the ads thing made it worse. I would have been better if I would download the movie and watch it at home.

Please issue a refund!
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Cinepolis India customer support has been notified about the posted complaint.
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Hi Sudhanshu,

Thanks for writing us. We regret the inconvenience caused to you. We would request you to share your contact number and email id so we can assist you further.

Regards,
Team Cinepolis

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