Cinepolis India — Money debited thru paytm - service not received

Address:	800013
Website:	www.cinepolisindia.com

We tried to book a ticket for movie "rustom" on 11th august for a show of 12th august at cinepolis cinema at p&m mall at patna.

Details below :

Paid for ordercinepolis india private l
Order #11444 paytm
Cash txn id [protected]
Date :[protected]:47:46 pm
Amount : rs 1, 335.9
Name of vendor : cinepolis cinema at p&m mall at patna

The amount has been successfully paid but tickets not issued.

We tried to contact cinepolis patna next day but they refused to have any such payment or transaction.

We contacted paytm - as per paytm (ticket #[protected] the money has been successfully paid to cinepolis india.

Please resolve the issue to refund me my payment as i have not received the service from the vendor.

Let me know if further info wud be needed from my side.

Thanks - sonya sisodia.