Cinepolis India — Money got deducted but tickets have not been issued | |||||
I have booked 3 tickets for movie show on 25th Dec. at 7:10 pm at Cinepolis (Grand Venice, Greater Noida) Movie-Dangal. Cinepolis India Private L Order #35683 Paytm wallet Order ID: [protected] Money got deducted but tickets have not been issued. I paid money via Paytm. I went to Cinepolis (Grand Venice, Greater Noida) the very day but they couldnt resolve! I have waited for another day but the money was not refunded in Paytm as well!! I have no clue as to where my money has gone although i have booked through the official website of cinepolisindia.com. PayTm confirmed via email that there is no problem on their end. They say even Cinepolis agreed with them. I have even emailed Mr Amit Kr Chawla (Cinepolis) regarding the same. He is on a holiday and asked me to wait for his response. Is that a reply? Is there no person in Cinepolis to resolve, if he is on a vacation? I have watched the movie already! Now give me back my money. Thanks!!! Was this information helpful? | |||||
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Cinepolis India customer support has been notified about the posted complaint. | |||||
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