[Resolved] Cinepolis India — Movie ticket money refund

Shibaji Chattopadhaya

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	www.cinepolisindia.com

Dear sir,

Today, i.E. 7th april 2016 at 6:30 a.M. While trying to book 2 tickets for the jungle book 3d movie in cinepolis manjeera mall, kukatpally, hyderabad, via the new cinepolis android mobile app an amount of rs. 300 /- got deducted from my hdfc netbanking account, but no tickets were booked. My booking reference no. Is:[protected]/ccacinepolisindiacom and my cheque reference no. Is:[protected]. Please let me know how are you going to refund the money. I'm a very old & loyal customer of cinepolis and would expect that you'll do the needful asap.

Thanks & regards,
Shibaji chattopadhaya.
Mobile: +91-[protected].

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Apr 18, 2016

Complaint marked as Resolved

Money refunded.

Cinepolis India customer support has been notified about the posted complaint.

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Comments

Shibaji Chattopadhaya

from Hyderabad, Telangana

This is really frustrating. It's been almost 1 week and yet no response from Cinepolis. What do they think customers as jokers? Really I didn't expect this. I've filled out the forms, sent several emails, yet no response.
When am I going to get my refund? It's only Rs. 300/- after all, how long can it take? Please let me know at least something ASAP.

Thanks,
Shibaji Chattopadhaya.
Mobile: +91-[protected].