Cinepolis India — Non refund of failed transaction amount

Address:	110032
Website:	www.cinepolisindia.com

I had purchased tickets through internet banking for the movie kapoor and sons on 20.3.2016 at cinepolis, db city mall, bhopal. The amount of rs. 346 for two persons got debited from my a/c. The tickets were not issued by the cinepolis authorities. I again made the transaction and got the tickets. Even after lots of email, my amount of rs. 346 has not been refunded by cinepolis, bhopal. Even they dont have courtesy to reply to my mails. Please look into the matter. Transaction id was ig0brjwcx3.