Cinepolis India — Online Booking on 29th May, Show Cancelled, Money Not Refunded, over 3 months

Address:

Hyderabad, Andhra Pradesh

This is regarding 2 tickets that I had bought at Cinepolis Hyderabad, through the Cinepolis website. Details are as follows: Movie: X-Men Days of the Future Past 3D Date & Time : 29th May 2014 at 2:15PM No of Tickets: 2 Booked at www.cinepolisindia.com Booking Number: 0111650 (Tickets Confirmed) Amount Collected : 552 (including Internet and convenience charges) Seats : VP - P8, P7 The show was cancelled on the said day, the personnel present at the Cinepolis assured me that the amount would be credited to me into the same account used during the time of booking. Till date the said amount has not been credited into my account, it is around 3 months. I had send a query through the customer contact us form on their website, called them up multiple time and also sent them an email at [protected]@cinepolis.com. Till now I have just been assured the amount would be credited back, but till no avail and it has been 3 months and no refund.