Cinepolis India — Refund of money due to error in online transaction

Address:	Pune, Maharashtra, 411027
Website:	www.cinepolis.com

I had tried to do a booking of 3 tickets for the movie "Ki and Ka" on 8th April for the 10th April 1:00 Pm show, on your cinepolis website.

I entered all the credit card details. But the screen showed that the transaction had failed. But I got a debit sms from my credit card company immediately.

I spoke to a person by name Rahul immediately, who told that the reversal sms would come within 2 days time. Hence, I immediately booked 3 tickets again, but on "to pay at the counter basis". On 10th I came to the counter and made payment for the tickets for the movie Ki & Ka for Rs450/-

There are no reversals too which happened for the amount of Rs.501.54 after 8th April.

I spoke to Hafeez, Jasmeet and Rahul on numbers [protected] and [protected].

Hafeez / Jasmeet suggested me to send the soft copies of the statement, for reason which I sent my credit card statements, Screen shots of the website page showing a sorry message and a trail of mails as a proof that I had purchased 3 tickets again

These, so called gentlemen, are so much used to these kinds of problems that they are neither reverting over the mails nor are picking up phones despite all details submitted to them. It only shows they are corporate thieves... Stealing 500 bucks on an average from each booking happening as is evident from the list of complaints being seen in the website...

NEVER USE THIS WEBSITE FOR PAYING MONEY...!!