Cinepolis India — Seat comfort

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Cinepolis unity one Rohini

I booked 2 tickets for animal movie at cinepolis unity one Rohini in Audi 1 seat number 1-2 as they were reclining seats and the seat was broken and it was so uncomfortable to seat on that seat I complained the staff about the same but there was no action from there end .
The seat was bend and tilled to centre and really was not able to sit on that seat and left the movie before an hour !