Cinepolis India — Tickets cancellation

Address:Surat, Gujarat

Please refund for following tickets or provide two tickets for same place on 17th May. By mistake I BOOKED Saturday in place of Sunday. My contact number is [protected]. Hi Customer, Booking ID: WXLZFRJ. Seats: EXECUTIV-N5, N4, 2 seat(s) for Bombay Velvet on Sat, 16 May, 2015 10:45am at Cinepolis Imperial Square Mall: Surat (AUDI 02). Please carry your CC/DC card which was used for booking tickets.
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Ple cansalation my ticket by mistkat book ticket Amritsar i live in pun

Cinepolis India Customer Care's response, May 6, 2019
Verified Support
Dear Customer (threegcivil),

We regret to inform you that as per government regulations, once a ticket has been paid for, it is considered to be sold. Hence, we will not able to provide you any kind of replacement or refund in such cases.

Regards,
Team Cinépolis

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