Citi Bank — pre closure loan

Gopal Sundararajan Srinivasan

from Chennai, Tamil Nadu

Address:

Madurai, Tamil Nadu

We bought a loan in Citi bank credit card for the amount of 65, 000/- and we want to close the loan. on 7.7.2015 we contact the citi bank credit card customer care and tell the matter. On that day the remaining loan amount is 60560/-. ( Including Balance Principal amount, foreclosure charages, government tax). We make a payment through Paynet on the same day. They said the loan is closed and no need to pay the next month EMI. But in the statement (13.7.2015) mentioned in my E-mail Id, still the EMI continue and they are not closing the Previous loan. They are cheating me. I want a Immediate solution.

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Jul 15, 2015

Updated by Gopal Sundararajan Srinivasan We bought a loan in Citi bank credit card for the amount of 65, 000/- and we want to close the loan. on 7.7.2015 we contact the citi bank credit card customer care and tell the matter. On that day the remaining loan amount is 60560/-. ( Including Balance Principal amount, foreclosure charages, government tax). We make a payment through Paynet on the same day. They said the loan is closed and no need to pay the next month EMI. But in the statement (13.7.2015) mentioned in my E-mail Id, still the EMI continue and they are not closing the Previous loan. They are cheating me. I want a Immediate solution.