Citibank — Amount deducted from account

kapil.yadav14

Address:	Gurgaon, Haryana
Website:	www.citibank.com/india

My credit card payment due date is 4th April, but the minimum due amount was deducted from my account on 3rd April. And I paid 100% due payment on 3rd April . than why the extra charges apply on my credit card . please refund the amount deduced incorrectly .

Also after deduction of money and 100% payment, in account statement the payment date is mentioned as 4th April which should be 3 April as I did the payment on 3rd April.

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Comments

jayyessen

from Hyderabad, Telangana

For the past two days I am getting OTP on my mobile which I have neither asked nor performed any transactions in any POS using my credit card. Yesterday, I have complained about this to the City phone banking officer. Still, I have received another OTP today. Kindly verify this to protect my card from any possible misuse.
Thanks.

kapil.yadav14

Tried to call on customer care but no response . Not expected this from citi bank .