Citibank — Applying for credit card - misbehavioral representative

Address:Chennai, Tamil Nadu

Hi AllI have applied for credit card through online in the first week of March and in the same week a representative from your bank has got all my documents required for application.He noticed there is no seal in bank statement and he told me to give it back by next day. After that I called him about 5 times and he told that he will come by evening or morning etc., . Last two weeks, I called him about 50 times but he didnt pick the call. If i call from the other number then he is attending the call and when I tell the name then he cuts the call. I didnt ask any loan or anything from you. Its just an application for credit card. I'm platinum credit card owner from HDFC for last 5 years.This is a very bad misbehavior from your employee which will lead in to a serious penalty from your side. This poor behavior and disrespect to customer, lead me to decide to roll back my application towards applying of credit card. Please action further and return back me all the documents which i handed over. Expecting your immediate action and response from your side. His number is: [protected] Application number: CK 2287 ThanksVinoth
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