Citibank — Blocked my credit card [protected] without any notification

Address:	700084
Website:	www.online.citibank.co.in/customerservice/grievanceredressal.htm

Hi,

It’s very disappointing and dishearten to inform you that you have offered me a credit number which number is [protected] after using it for first time on 24th April 2016 my card was blocked from your end without any information to me later on I came to know after calling Customer Care that my card is blocked for security reason.

Since I was unaware that my card is blocked as there was no type of communication from your side I went with my family for dinner on 7th May 2016 where I was carrying only your card and I was cashless keeping confident in your card . After completion of our party when it was time to pay I tried to pay through your card but the management informed me that my card is blocked.

I was completely shocked as I had confident In your bank/card and I knew I had balance in my card too so I challenged the management that there might me problem in with your machine/server. They tried in several machine but the result was same and the card was declined.

Since I was cashless and was carrying only your card my family was locked in the restaurant and I have to rush back 45km to my home for cash after paying I released my family.

Can you please inform me who is liable for the same, How are you going to repay me my prestige that I lost in front of everyone for you not communicating me that you have blocked my Card. If you can’t reply me on the same with your time limit I will sue to Court with all the video evidence of the harassment that I faced for your card .Today is my due date of my card I will not pay a single amount nor interest until and unless I don’t get a satisfactory reply from your side .How are you going to repay my prestige.

My details are as fallows.
Name –Prithviraj Roy
Card Number-[protected]
Register Email Id- prithviroy.[protected]@gmail.com
Contact Number-[protected]