Citibank — Can't access the atm

Address:

Mumbai City, Maharashtra

Hi, This is regarding one of your ATM at khar linking road, West View Building. Every morning when i leave for office and visit the ATM No one is allowed to access the ATM. & the security asks everyone to wait out for mins.. I really dont know what happens inside. There's a lady who keeps taking rounds god knowns for what reason...9.30 am is the office time when everyone is in a hurry.. & during that time this nonsense happens everyday :( . Secondly there are very few Citi ATMs located.. & this one is on my way.. today i had go all the way to Bandra Hill road for another ATM I would request you to please Intervene into this & take action