[Resolved]  Citibank — Citi Rewards Card Rejected

Address:Gurgaon, Haryana

Hi, Your bank representatives were so after me to apply for the credit card and when applied, the application was somehow stuck somewhere for no specific reason. First of all, i would like to highlight the horrible customer services of your representatives. This is not only the first time i am harassed by the CitiBank for the customer services but before too which was resolved by the intervention of the Consumer court and the transaction gateway which had instructed to CitiBank who had blocked the transaction amount for no reason. Anyways my reference for the credit card application is: [protected] Tell me with PROPER CLARIFICATIONS why the application has not been approved and because of the improper handling of the application by your representatives my profile has got a negative rating. One more thing i want to highlight is that your representatives never call or send any notification about the applications and its the customer who has to reach the bank to check for the status of their applications and services. Resolve this ASAP for face consumer case for the harassment.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information