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Citibank — Credit card regarding problem

Address:110017

On 28 november 2016 i have submitted a form to complete formalities for credit card, i have not received any reference number or any other detail about it, this finds me very disgusting that now on daily basis i am receiving fake call to disclose my account details from city bank.
I could not find any convenient way to interact with the bank on call or online. Even i am not able to know my credit card status.
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