Citibank — customer care not available

Address:

Hno 92 meenakshi layout, kalena agrahara, ldmk kidzee school, bannerghatta rd, 560076

I am trying to reach a customer service and it ask me for my account number, i enter the number and it says it can't recognise and after 2 attempts it gets disconnected. I tried multiple times and still the same issue. There is no other way to reach the customer. Er service. My money is stuck in the account. I need to transfer that to credit card and when i tried that online it says that i need to call customer care. The calls that i make to citibank charges me a lot of money, also if i don't pay my credit card bill i will be charged from the other bank. I need to talk to someone. The citibank office is very far so i need someone on the phone and i can't reach.