Citibank — fraud transaction with happy easy go

Suresh V Patil

from Hyderabad, Telangana

Address:

A1-702, Jasminium, Magarpattacity, Hadapsar,, Pune -411013, Pune, Maharashtra, 411013

I made hotel ramada amritsar advance booking through happy easy go internet site by paying through citi bank credit card of rs 7328/-. I got the email from happy easy go payment receipt booking id[protected]. Date 7th sept 2019 at 4.26pm.

However, after reaching the hotel, there was no reservation for me nor they received payment from happy easy go. I tried to contact help line of happy easy go but no response from them.

I raised my complaint to citi bank to stop the payment since it is fraud transaction.

Please take this complaint seriously & help me to return my money.

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Citibank customer support has been notified about the posted complaint.

Sep 08, 2019

Updated by Suresh V Patil Fraud transaction made by Happy Easy Go.

I made hotel Ramada Amritsar advance booking through Happy Easy Go internet site by paying through citi bank credit card of Rs 7328/-. I got the email from Happy Easy Go payment receipt booking id[protected] . date 7th Sept 2019 at 4.26PM.

However, after reaching the hotel, there was no reservation for me nor they received payment from Happy Easy Go.I tried to contact help line of Happy Easy Go but no response from them.

I raised my complaint to Citi Bank to stop the payment since it is fraud transaction.

Please take this complaint seriously & help me to return my money.

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from Chennai, Tamil Nadu

I suppose to receive a DD for RS 1408 and it was sent to my address but not delivered or no info, after that i am continously following up with the bank from 11th Sep'19 so far i haven't received any update and everyday i am calling citi bank but no response