Citibank — Premier miles citibank credit card number [protected]

Address:

Bangalore, Karnataka

I would like to bring to your notice, that i am your customer for the citi bank credit card for the past 25 years, and my payment is very regular and i keep no back log and i clear all the dues in one shot on due dates.

Sir, i have been using the premier miles credit card for the past 5 years. The latest which has been issued to me is on 10th oct 2013, which is valid upto 2016., without any renewal fees.

But when i got the bill this time, i am very surprised to see that they have debited the hefty fees of rs 5000/- from my rewards point which i have not encashed so far. They have not informed me any thing regarding this and stright away deducted the amount.

Sir, inspite of my repeated request to refund the amount debited, they have not obliged so far. Sir, i am really hurt, though i am very sincere and regular in payments, regularly using the credit card for all the amount i have spent, though many establishments charge us for using the card and collect the charges paid by them to you.

If i had been informed about the fees, i would have opted out to have the premier miles card and continued the one which i was having.

Hence i sincerely request you sir, to consider the case and instruct suitably the concerned dept to recredit the rewards point deducted.

S. R. S. Vasan,