Citibank — Referral program for citi credit card is a fraud

Address:	Hyderabad, Andhra Pradesh, 500075
Website:	www.citibank.co.in

CITI bank has a program to provided 2000 cashback for customer that referred a credit card to others.

As part of it I referred two of my friends whom got credit cards and using them for a while, but didn't get cashback for any one at least.

They are saying that the one of my fried applied through other online channels apart of one that I referred (email). So I am not able to get the cashback. I realized there is this condition in T n Cs so I agreed.

But my other fried applied through the same referral email but still I didn't get cashback. When I inquired about this, I came to know that the application no that is generated when my friend applied through referral is rejected and they said that the applicant then applied again through different channel which get approved and processed.

This is completed fraud, since he had applied only once and that through the referral email. But the service guys that processed his application has rejected it intentionally and applied a new one and approved it.

Even after raising a complaint, there are saying that there is no way to credit amount and so called sorry for inconvenience.

Didn't expected this kind of service from a bank that exists in 140 countries.

CITI - Please remove that add that you are still posting on referral program please.