[Resolved]  Citibank — Uncleared Demand Draft

Address:

Gautam Buddh Nagar, Uttar Pradesh

I am Chandan Kumar salary account [protected] in citi bank. The aforementioned account was closed by citi bank itself in September 2012.On September 2013 an account payee cheque was submitted by "SuperTech Group", since my account was already closed, the cheque was returned as "Demand Draft" to my address that was present in your database, that was the address where I was previously employed.They have the policy according to which all un-claimed "Demand Drafts/Cheques" are destroyed after three months. I was not intimated about the delivery of the demand draft, hence I was not able to collect it within that time frame.Now because of this confusion I stand to suffer a great financial loss.Please let me know what I need to do now so that the amount could be recovered.I know that the customer support of citi group is excellent and there must be a way through which I could be put out of this misery.Its needless describe the mental turmoil that I am going through as its a substantial amount of money that is involved here.