[Resolved]  Citrus Payment Solutions — Withdrawal status update

Address:560056
Website:citrus

I made payment for bigbasket BBO[protected] and my account has been debited
585 rupeees. The reference id for this transaction is
INB/[protected]/CITRUS PAYMENT SOLUTIONS.
But my order status says its awaiting for payment. Please update the
order status to paid as i have made payment through online netbanking
and above are the transaction details.
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Feb 25, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the Txn id -[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

For more help and assistance you can also write to us at [protected]@citruspay.com.

Regards,
Citrus Support Team
Complaint comments 

Comments

Dear Sir

Transaction ID :[protected]
Mode of payment :Icici Netbanking
amount : INR 3500

Transaction was failed.. But Amount 3500Rs debited in my account, so I kindly request you to refund my amount

Transaction ID :[protected]

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