City Land Travels — No volvo service and 6 hrs delay

Address:	New Delhi, Delhi, 110055
Website:	www.citylandtravels.com/m/index.html

I have booked ticket for Volvo from Delhi to Dharamshala. The bus is not Volvo. The bus departure is delayed by about 5-6 hours. The bus stopped at Delhi haryana border for about 2 hours.
Bus number is UP22T 9322. Scheduled time was 10 30 pm 13th April 2017 and was scheduled to reach destination at 9 am 14th April 2017. But due to their pathetic service, the bus is delayed by 5-6 hours.
The bus service provider is City Land Travels.
1649, 1st Floor, Oriental Bank Of Commerce, Krishna Market, Pahar Ganj, New Delhi, Delhi 110055