City Union Bank — customer id 3407153 account # [protected]

Address:

A4 Nakshathira villa Rayappa nagar Varatharajapuram, Tambaram West chennai, Chennai, Tamil Nadu, 600048

Hi team,

I am really disappointed to see this un-necessary charges levied in my account. When i contacted the tambaram branch on 07th morning, they told me that this is a cheque dishonour charges levied in my account

I really don't understand why the cheque is not honoured even though i have kept enough money in my savings account.

Within an hour, i got a call from your employee and asked me to give confirmation for signature mismatch and the cheque can be process via telephone confirmation from me for passing this cheque. Finally the cheques were processed on the same day and still now the dishonour charges has not been reversed. Also wanted to let you know that this cheques are very tiny amount 2000 & 283 rupees and for a cheque value of rs 283, the dishonour charges more than the cheque amount is not at all good?

This is not fair for a reputed bank to levy unnecessary charges for a genuine transaction? Can you please look into this issue on priority and reverse this changes

07/02/2020 to inw chq dis fee:gst collected:00121-chq no~98739932 98739932 295.00 5, 957.03
07/02/2020 to inw chq dis fee:gst collected:00121-chq no~98739933 98739933 295.00
Regards,

Prakash r