Dear sir
Fradulester call over my father's phone [protected] asking to seeded addhar card with account no but instead perform online transaction by debit card and asking for otp one of the transaction for rs 5000 by id no othpg[protected]cu txn dated 01/08/2017 by card no 459177xxxxxx3654 please make effort to stop these transaction and do the needful in this regard caller name as showing by true caller sourav gupta cell no [protected] from bihar regards
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Sep 9, 2017
Complaint marked as Resolved
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
City Union Bank Customer Care's response Dear Customer
In regard to your grievance, we frequently send awareness SMS/Emails to customers to not to share CARD details / OTP with any one. Moreover Bank will never call for any customer related information. Kindly lodge a complaint with your Home branch with all the details of fraudulent transactions happened so that we can look into this issue. Since this is not the official site for the city union bank so the action could not be taken.
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