[Resolved] City Union Bank — fraud transaction with txn#[protected]
A
ajain83
from Noida, Uttar Pradesh
Hi,
On thursday, aug 10th 2017, my uncle got a call from fraud for a transaction with ur bank.. And his account got debited with rs 5000. Cubbankw txn#[protected]. I tried to call the customer care number but it was not connecting. As he was illiterate, he couldn't realiize it as a fraud call as it was informed that they were asking details for activating account. Please send me the correct number or process this request to get money back. You can call me at my number [protected]
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Sep 24, 2017
Complaint marked as Resolved
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
City Union Bank Customer Care's response Dear Customer
In regard to your grievance, we frequently send awareness SMS/Emails to customers to not to share CARD details / OTP with any one. Moreover Bank will never call for any customer related information. Kindly lodge a complaint with your Home branch with all the details of fraudulent transactions happened so that we can look into this issue. Since this is not the official site for the city union bank so the action could not be taken.
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