[Resolved] City Union Bank — I recharged to my airtel number for 349
B
balajiram36
from Mumbai, Maharashtra
Address:
613401
Website:
Cub net banking
1-8-2017 morning 9am to my airtel number i recharged for rs349 but it was not successful. I asked the airtel customer care executive they told your recharge was unsuccessful so plz contact ur cub. I used cub mobile banking app for recharge i waited for 24hrs no refund had been given to me from cub. So i am making this complaint please solve me this as soon as possible my account number is [protected] the amount was blocked some where in between cub account and airtel store so resolve this as soon as possible
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Sep 5, 2017
Complaint marked as Resolved
City Union Bank customer support has been notified about the posted complaint.
Aug 02, 2017
Updated by balajiram36 Mobile number is also correct I recharged my airtel Num on[protected] For rs 349 account holder name N.B.Balaji ram. [protected] mobile number i recharged is [protected] which is airtel prepaid number
Verified Support
Aug 04, 2017
City Union Bank Customer Care's response Dear Customer
We regret for the inconvenience caused. We request you to contact our customer care (24*7) with all the details to check further. Since this is not the official site for the city union bank so the action could not be taken.
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There was a bill pay at my University, wherein the amount was deducted twice upon swiping. First time it said Card declined but amount was subtracted from account and not yet refunded.