[Resolved] City Union Bank — Not refund the amount

ganapathy84

from Chennai, Tamil Nadu

Address:	637209
Website:	www.onlinecub.net

1.first issue:
account number [protected] account holder name A.Ganapathy nagarajan. Amount deposited 500 in Atm machine. Date of deposit 5.10.2016 at 8pm at tiruchengode.transaction failed but amount taken by Atm machine till now not refund the amount.
2.Another issue. Amount got debited from mobiKwik on june 23, 2016. Amount 160 rupees. Till now not got credited to account. Same account number

The above two issues already intimate to the bank but they are not taken to the necessary action

3.Today 20.01.2017 transaction via airtel app 200 rupees debited from the bank transaction failed not refund the amount.same account number
Please rectify the problem as soon as possible
Thanking you
Yours faithfully
A.Ganapathy Nagarajan
[protected]

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Mar 5, 2017

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

City Union Bank Customer Care's response Dear Customer

We regret the inconvenience caused.we had already raised the complaint for the transaction done on[protected], complaint ID is CLA[protected]. Regarding Cash deposit issue, you need to contact the branch associated with the ATM where you deposited the money. Regarding the Transaction done on[protected] the amount was refunded to your account on[protected].

Regards
CUB