[Resolved] City Union Bank — request for refund o[censored]nsuccessful transaction through debit card machine on 16/09/2017

Kiran Karty

from Delhi, Delhi

Address:

613401

Good evening sir/madam,
I am a student of sastra university. I have swiped my debit card on 16/09/2018 for payment.in the first time, the transaction was unsuccessful but money got debited from my account. So i had to re-swipe the card and make the payment. This time, the transaction was successful. Its been 10 days, i haven't been refunded for the first unsuccessful transaction. So i kindly request the concerned manager to make the refund as early as possible. I have hereby attached the picture of transaction history made on that day for proof.
Thank you.

+1 photos

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Oct 29, 2018

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Comments

arivazhagan.m

from Kottayam, Kerala

Dear Sir I have a cub account([protected] ) Mannivakkam branch(CIUB0000483) I have been transferred amount 15000 via cub netbanking in 23.05.2018 in icici bank account but I mistake I have been sent a wrong person I have complaint for a icici bank it want cub neft pooling account details in mannivakkam branch. So I want to reversal my fund Sir