[Resolved]  Star Cj — Defective product (saree)

Address:

Bharuch, Gujarat

I had purchased Abha Shalika sarees 4 pieces with order no:[protected] on dated 01/09/2013. I recieved my purchase item on 4/9/2013, out of 4 sarees 1 saree found defective so i complain regarding this on same day. The representative said me that senior person of star cj will contact me within 2 days and as per his commitment they contacted me and agree to replace product. On 7/9/2013 i recieved replaced product but this product is more defective than previos one so i return back and again contact star cj. The representative reply me that senior person will contact me within 2 days but i not recieved any call from star cj so i again call star cj on dated 10/9/2013 again representative told me star cj team will be contact me within 2 days but i not recieved any call from star cj. So i again call star cj on 12/9/2013 and representative told me that he extremly sorry for not communication from star cj and she also told me that star cj senior person will contact within 2 days but not any call from star cj. I again call back star cj on 14/9/2013 and representative told me star cj will reply me within one working days but again i not received any call from star cj till date. I also wrote mail on 16/9/2013 but star cj not reply me yet so i feel star cj cheat me. Now i want refund of my money. I appeal people to do not buy any item from this company.