[Resolved] Titan Gents Wrist Watch — Non-availability of service | |||
Sir this is Surya from Coimbatore , I have been in need of a new strap (brown color) for my Titan wrist watch , model number :1152SAA and been approaching the D.B. Road branch for the past one year . There has been no proper response and they keep saying that they have placed the order but the strap has not yet arrived , I humbly request the concerned person to look into this issue and rectify it as soon as possible. Please report to "suryakrishnan.[protected]@gmail.com" as soon as it reaches the D.B. Road service point. Regards, Surya. R Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
View all Titan Company contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve