Club 7 Holidays — european splendour 2/10/19 tour

We have completed European Splendor on 14th of this month. In fact we had booked our tour with Club7 for international departure from Kolkata and back also journey date on 2nd Oct (holiday) but when the tour matured we were shocked to find the itinerary showing departure on 1st Oct by Indigo flight departing Kolkata at 8pm for Nagpur and Int sector by Qatar flight at 3:45 for Doha. similarly return journey also via Nagpur to Kolkata reaching at 09:00 am after undergoing two layovers at Doha and Nagpur each 5 hours approximately. Thus mixing up domestic and international sector either way made our leave plan upset, we were forced to take two days extra leave at the last moment that too without prior consent from us. Moreover our luggage allowance was curtailed to 23Kg per pax and no service like breakfast was provided to us during return flight to Kolkata. Added hassle was the difference in hand luggage rules for domestic and Intl flights. We felt we should not have booked with Club7 while lot many tour operators were available and offering good packages during Puja holidays at a similar price. So working Ladies and gentlemen be careful before buying package from Club7. During tour in Switzerland we had paid separately 165 Euro per person for the 'Jungfraujoch trip with lunch at top' but there also no lunch was arranged. Worst experience was on the last day, where local tour guide did not enter Vatican city and we were made to run around inside, with no clue wasting our time. The accompanying Club7 tour administrator was also of no help in this regard as he refused to explain anything about the Vatican. Hotels were also away from the city so lot of travelling by bus made us tired each day. At the end we did not get all the services for which we have paid for.