Club Factory — i just ordered a leather gloves from club factory for rupee's 136 don't get product yet and no get refund too

My name is sahad. I ordered a product from club factory a leather gloves on[protected] and after few days it shows out of stock and when i click on my order it shows refund out of stock and and not getting a refund or any response from club factory it has been months i don't get refund or my product please help me to get my refund or product. My oder number of my product is so[protected].