[Resolved] Club Mahindra Holidays — cancellation of membership no response since 29 march | |
Hi, i recently enrolled for the membership of club mahindra holidays. But due to some unforeseen circumstances, i wanted to cancel the membership, as i was facing a serious financial crunch and couldn't afford it anymore. I tried reaching out to their contact e-mail id [protected]@mahnidraholidays.com, but i have received only one communication so far to update a few details. It has been more than 15 days now since that mail, i still haven't received any communication from them so far. The terms and conditions on the offer document states that the intimation to cancellation should be within "10 calendar days" for a full refund, i sent a request for cancellation on the 5th calendar day. All their autogenerated response have timelines in working days though. So i have been asked to make sure i respond in calendar days, however, the people at mahindra holidays would take more 10 working days to respond. How is that fair? Is there any way through which i can get them to respond to my request? This lack of response is really worrisome and only adds to our list of challenges. Was this information helpful? | |
May 13, 2019 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 Club Mahindra Holidays Customer Care's response Hi Nachiket, we regret to know that you're discontinuing your membership with us. Please share your Membership ID and registered contact number via Facebook Inbox, we will have our team get in touch to assist you soon.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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