[Resolved]  Club Mahindra Holidays — membership cancellation : membership no: 2874131

Address:

Surat, Gujarat, 394510

I have purchased the membership of club mahindra on 16th june 2019. After due analysis, on 18th june 2019 i have officially communicated to club mahindra rep to cancel my membership and after putting much efforts, i got final confirmation mail on cancellation of membership on 1st july 2019.

It was agreed to refund as per company policy for cancellation in recession period which is 15 days. I have been entitled for getting complete refund of payment i. E. 32, 840rs.

Till that date to today, i am getting many promises from various people of club mahindra but as on date after 132 days, i have not received my payment back.

Many people kept promises and i escalate the issue to all the possible levels right upto md & ceo of club mahindra kavinder singh. Unfortunately, this company is having no system, no tracking mechanism and no clarity of their roles.

I am also working in corporate and we do not harass the customer like mahindra. I have requested to the person who has sold me the membership i. E. Harshad vaghela to intervene many a times. I also contacted many a times to ahmedabad office mr amandeep for refund process. Nothing is happening, only and only commitments are being done.

I have lost the faith in this company and really disappointment of the behavior which is being demonstrated to customer.

I would request to give me refund 32840 at the earliest. Non-receipt of this amount may lead to force me for legal proceedings.