Cmc Hospital Vellore — Transaction unsuccessful but money not refunded

Address:	625017
Website:	www.vellorecmc.org

My hospital no.319314b. Money transferred to cmc hospital haematology dept. On 8th nov 2016. Two times rs.1105 debited to my sb account icici. The transactions became unsuccessful. But amount not yet refunded to my account till date. Complained to icici. But they told no issue with their side. Advised me to contact the biller. So i do so. Please help me to rectify my grievance. Thank you