Coca Cola — Issuing of a new refrigerator as the distributor picked up the old one

Address:

Gautam Buddh Nagar, Uttar Pradesh

To,
Head manager
Coca cola company pvt. Ltd.

28th july, 2015.

Sub: issuing of a new refrigerator as they picked up the old one.
I am forced to complaint against the distributor who is representative of your company as none of them is responding against my complaint since last 2 months i am regularly complaining to your area distributor and sales head and they always make excuses. I have a fast food shop here in greater noida named fresh bite (Cake o' cafe) . I am selling your product from last 8 years and this is first time where i need to complaint against your people at this level. I am very disappointed and its my humble request to you if you could issue us a refrigerator so that we could continue selling the coke products. We had a huge double door coke refrigerator but it was not cooling things so we complained the area distributor about it, he picked up the old one and assured us that we would get a new one within a week. It's been 2 months now and all he is not responding now. All he says that he will deliver the refrigerator. It's surprising to see such kind of distributor's response and false promise from such a big company. We are facing difficulties now. And soon we have to stop selling your products and move to your competitors, because we will not be left with any other choice.

I request you and would be extremly happy if you would respond and would work on this case as soon as possible. .
Eagerly waiting for your reply. .


From:
Anshul arora;
Father's name / owner : mr. Sanjay arora
Shop add: a / 21 krishna apra plaza,
Commercial belt, alpha - 1,
Greater noida,
Pin: 201306.

Contact no. : +91 - [protected]