Cognate Health Services Complaints & Reviews

Hi

I m mamber of the company
On 4th march-19, i purchased "couple preventive health care plan" worth 7000/-. On 4th march, i called the cognate customer care to enquire about the process of bill reimbursement related to my medical bill and health check up, however i was informed that i am not eligible for any reimbursement as i am not satisfied with the plan and they have denied the services, i wanted to cancel my...

Hi

I have been deceived by this company. I want to make other consumers aware about this fraud company, dont entertain any calls from this company executive selling plans.
On 11th march-19, i purchased "couple preventive health care plan" worth 7000/-. On 5th april, i called the cognate customer care to enquire about the process of bill reimbursement related to my mother's eye surgery, however i was informed that i...

I submit my medical bills many time, but every time get reject by company, with the different different reasons, company is not ready to give any benefit to customer, when we call to customer care we receive suggestion to send mail when we send mail to company we receive suggestion to call up to customer care, both are playing game with the customer, So finally I want to cancel my policy & refund my premium to me. this is my final mindset....

Chs0000989 dated 08 jan 2019

Cognate health service pvt ltd is totally fraud company, i have purchased the plans for 4 persons (16000rs) and they commited to reimburse few percentage in all medical artifacts like medicines, doctor's fee, delivery, ultrasound etc. But till the date they have not passed even single bill. They even commited the free healt checkup but did not get that also. The helth check up report sending wrong...

Hi bought policy for 3 members and i paid for it rupees 11000. At the time for buying mr. Priyank said you will get plenty of benefits and discount on medicines, doctor fees, kids vaccination and even on the baby milk powder as well. However i found now he made me fool because of his fake commitment. No pharmacy accept its card even it’s empaneled pharmacy also not accepting card and deny me for giving discount on the medicines. And now...

I worked in this company for a period of 6 months. At the start they (The management) promised a lot of things but as the months passed a clear view of what the management is all about became quite clear. They are a bunch o[censored]nprofessionals who keep the working environment highly tensed which has a demoralizing effect on the employees. Some of the employees went into depression. Then there is an issue of irregularities in salary payment....

I bought there 3 year plan for my 5 family member. There sales agent never told us that we need to inform them before going to the doctor to get money back, he never told us that we will not get dental if are not attending there affiliated clinic. I specially are there any terms & condition which we need to follow. He said no sir you just need to share prescription and bill from doctor. He said we will give you vouchers but never said that...

Dear team,

I am writing this mail with very disappointing feedback & commitment.
I have enrolled for "coral preventive family health package" with the sum of 16000 rs. From "cognate health services private limited".
In these plan they had committed me for lots of benefit & plans, but you have failed always & they have fooled me & one of my colleagues as well (My reference).
It is my request to you that...

Dear team,

I am writing this mail with very disappointing feedback & commitment.
I have enrolled for "couple preventive family health package" with the sum of 11000 rs. From "cognate health services private limited".
In these plan they had committed me for lots of benefit & plans, but you have failed always & they have fooled me & one of my colleagues as well (My reference).
It is my request to you that...

Cognate health service pvt ltd is totally fraud company, i have purchased the plans for 2 persons and they commited to reimburse few percentage in all medical artifacts like medicines, doctor's fee, delivery, ultrasound etc. But till the date they have not passed even single bill. They even commited the free healt checkup but did not get that also.

Too disappointment.

Kindly take appropriate action against the...

I opt for their package on jan 19 for medical expenses reimbursement. But when i submitted claims and read t&c, i requested them to refund my money & cancel the package. Now they are refusing it by showing different terms & conditions. I paid 7000 rupees and want my money back.

My looking period was 45 days as per the email shared with me and i have raised a request before that. So, i'm hoping to get full refund....

On 04/08/2018, i bought (Couple preventive health care packege). Invoice number inv2200.

Prior to the purchase, manish called me many times to take this plan. But now he is not picking my call.
Manish assured me that reimbursement money will be credit in the account within 15 days

I have shared bill copy to ([protected]@cognatehealthorganisation.com.) on 14 august 2018.
Its almost 5 month past but...

I am sending mail from the day when i have received their kit and after 15 days & so phone calls many calls & three reminder your reply come. Very bad customer care service.
Wrong commitment by salesman. He told me that you can visit to your referance doctor & send us the bills. We will reuimbrse it to your account directly. I visited to the doctor & i have sent the bills for reuimbersment, i got a reply that your bill cant be processed....

@cognatehealthd for your information your sales person priyank ahuja called me first day while selling the policy in 25 dec 2018 before payment that we can cancel this policy within 45 days of purchase for any reason you can also make a conference call by connecting him and me i can confirm the same thing to you at anytime but now your team is denying for cancellation after getting payment and saying it is not in policy i saw same issues...

This is totally fraud and fake company do not give any single rupee to them by mistake i also got scammed by them. They all are story makers after payment if you want to know more you can call me on [protected] the real customer cheated by this company mr priyank ahuja sales boy and its director dharmendra sharma both cheated me by taking rs 20000 from me for a 3 years policy and said that we can cancel this policy at anytime withing 45 days...

This is to inform you that this grievience is reagrding a company name cognate health
Services pvt ltd, address - plot no-y 9-10 2nd floor, vipin garden, main nazafgarh road, piller no-801, new delhi-59. I have purchased the health service plan from them and paid rs.12000/- and now they are denying about the services which they have confirmed me at the time of introduction of the paln, now i am requesting them to cancel my paln and...

This is a fraud company which does lots of promises before selling the package. But after selling the package real game starts. Cognate will not process your claims for months.
In my case, a claim submitted on September 26, 2018 got reimbursed on December 10, 2018 that too only a 16% of the OPD fee got reimbursed initially which was promised to be of 50% of OPD fee amount.
Customer care guys are rude and very unprofessional....

As per my experience this is the fake company making people fool. Doing fake commitments for the service at the time of selling the policy but after policy sale showing so many terms and conditions which cannot be fulfilled.

In starting says cancellation of policy can be done within 45 days of the purchase of the policy but after purchase says cancellation is not under their policy.

Need strict action against...

We take policy in aug 18 of amt 8000. After we send bill two time but no rembursment will be done from 3 month. Customer care not giving answer me clearly. They alway trying to ignore. They say your payment will be done in next week but no payment will be done in next week. Same process is going on from last two month. Please suggest me what am i do....

Some guy called me and offered a plan and i have bought 2000 rupees plan.
Order no : cogox45k6w.
Transaction id in olamoney (Razor pay): drdw-qd7o-jbev
But no membership plan was confirmed in email. Please sue this company as this is a fraud one and reverse this payment.
Due to this kind of cyber crime i have wasted so much of my money and time. Please help....