Lifecell International Customer Care

Lifecell International Customer Care

Lifecell International Pvt.Ltd.

16, Vijayaraghava Road, 1st Lane, T. Nagar
Chennai
Chennai District
Tamil Nadu
India - 600017

Customer Care Phone Numbers and Contacts

Phone:
+91 44 4293 5353
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1
1
Satisfactory Rating
13%
Complaints
39
Responses
14
Resolved
2
So far so good - The company responded to our notifications and is working on resolving complaints.
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Lifecell International related photos (3)

Lifecell International Customer Care related pictures (3)

Lifecell International Complaints & Reviews

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Lifecell International — All money deposited & now they say after one year that i have to pay rs.5000 as re enrollment charge

 rajeevsingh1407 on Feb 12, 2016
Friends

I took lifecell last year in Jan'15. I had paid the intial amount thorugh cheque & opted for EMI facility. My Feb'15 money they have not deducted saying that there was a problem in my ECS but once I shouted it automatically happened and from amrch'15 ECS automatically happened. I paid the Feb month money through online to LIFECELL for which I got recipts.

I gave rs. 25000/. PDC also for 5 Jan'16 in Dec 2014 (at the time of enrollment) which they have not yet deposited.

Last week I got a call from Lifecell saying that my enrollment is inactive...
Complaint comments  Read comments Complaint category Health & Life Insurance

Lifecell International — Customer support

 k...shah on Feb 5, 2016
Horrible customer service. No one turns up even for demo. N the customer care ppl don't know who is suppose to come. N the person who was to come never turned up. N the person who I spoke for making appt. Was always busy n did not even call back...
Complaint comments  Read comments [2]Complaint category Banks

Lifecell International — Complaint against kuldeep in lifecell gurgaon office

 Nakul Thakran on Dec 27, 2015
TO WHOMSOEVER IT MAY CONCERN

There is a employee of LifeCell by the name Kuldeep in Gurgaon office. He called me up with routine follow up call. When I told him I have gone ahead with CryoBank and paid them all the money he started justifying that I should not go ahead with CryoBank thats when I told him not to please say anything because I have paid all the money which is non returnable. I did my home work and went ahead with what I found out to be the best. Why should Kuldeep have so much of problem if I have gone ahead with CryoBank? You are a sales person and your were behaving...
Complaint comments  Read comments [1]Complaint category Doctors

Lifecell International — Cheating with referral amount paid to their customer

 NKJ_07 on Dec 22, 2015
Hi, Lifecell people from PCMCM area are really pathetic and it increases as per their seniority. Lifecell cutomer care told me that if we refer any of our friend they will give 2500 Rs as referral bonus. We referred one of friends but whenever i call her either she is not responding or saying that she will update me in 2-3 days, it is going since one month and today I receieved a mail that they had deposited 1000 to my account. This is definitely a cheat to their customer and instead of 2500 referral amount they are just paying 1000 to your customer. Please don't take your customer for granted...
Complaint comments  Read comments [6]Complaint category Other

Lifecell International — False information & worst serives

 Murugavel Siva on Dec 9, 2015
I have register with lifecell for the preservation of stem cells of my child; at that time registration they confirmed one of the paramedic service specialist taken the stem cells within one hour we near to hospital Mogappair MMM hospital don't worry we collect the sample immediately. When i called the in-charge person (Vasanth)chennai they told at present no one near by your hospital due to heavy rain, but on 7 December no rain in chennai . So ask to doctor take the stem cells. I contact the sales executive (Sathish) he told all the all the paramedic some other place, we unable to come to hospital....
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Lifecell International — Taking an appointment 3 times and not coming

 Ekta18reddy on Dec 4, 2015
We tried contacting life cell Bangalore 3 times each time they said they will send someone to explain us about the process and collect the registration amount but no body turns up . We have wasted 3 days staying at home at the time given by your lifecell appointment . Are you people interested in providing service or no ! Please get back and make it easy for us to access the life cell package .( S.Ekta - 8095853444)...
Complaint comments  Read comments Complaint category Kids & Baby

Lifecell International — Not refunding the money after discard, simply looting

 sanjeev_jm on Nov 12, 2015
Hi, I done stem cell banking for my daughter. After the report I decided to go for discard as it satisfies with their terms and condition. They accepted the discard, but not replying any mail or refunding the money for my discard. I am really frustrated by giving repeatedly complaints, but no positive response. No one is sending reply or calling back to my complaints. Life cell is really a bad decision who is thinking to get benefit after many years. The people can not give service now, what will be after 20 years....
Complaint comments  Read comments [2]Complaint category Health & Life Insurance

Lifecell International — Complete Harassment - Amount Overdue

 Pooji Khatri on Oct 21, 2015
Out of the blue after 8 years of stem cell banking for my elder son, I received an email stating that INR14000/- is due on me. I checked my records/receipts and provided detailed reply on 28th Jan: "We have done the full and final payment against our lifecell membership CRM No. - 71700009. To support this statement, we are attaching scanned pdf copy of the receipt of INR 33, 966/- dated 25th March 2008 that we paid in cash as full and final settlement against our membership. As on date, there is no amount outstanding. Infact, as per the latest statement that I received from Lifecell via email...
Complaint comments  Read comments Complaint category Kids & Baby

Lifecell International — Payment Receipt not received

 kvashist on Oct 5, 2015
Hi, I have purchased Umbilical stem cell packaged for my daughter.Now i have made the payment of Rs 25000 for 20 year as preservation charges through lifecell executive with sharing my credit card details with them on 30th Aug'2015.On 2nd Sep'2015 deduction happened and i got message from bank.Now from 2nd Sep till now i.e 5th OCt'2015 i am mailing them and calling lifecell customer care for the payment receipt but they are giving me one or the other reason.They told that all information is provided by me and now issue is pending with them but in next call they ask the same thing again like credit...
Complaint comments  Read comments [3]Complaint category Health & Life Insurance

Lifecell International — Umbilical cord not cut in time posed serious risk to my wife and new born

 Dharmendra Agrawal on Sep 23, 2015
NAME OF MOTHER: MRS.RAKHI AGARWAL CRM No: 150002000300 Summary : I have registered for stem cells preservation for my expecting baby but on delivery day the paramed did not reach on time(reached 25-30 min after birth time) to collect stem cells and when arrived he entered labor room totally ignorant of all hygiene, like no hand wash, no apron etc.Please note that not only paramed but entire team was informed 6-7 hours prior to actual birth time.As a result of this stem cells collected were contaminated .More dangerous is the fact that delayed disconnection of cord from baby to womb caused...
Complaint comments  Read comments Complaint category Health & Life Insurance

Lifecell International — Irresponsible

 priyankabh13 on Sep 14, 2015
I got an appointment fixed with ms. Deepika from life cell to meet in the hospital itself, Bhopal.. but she didn't reach at time..& after half an hr of waiting, I got a call from any Abhishek to fix another appointment.. this is truly irresponsible behaviour.. when they can't be on time this time.. I doubt they will be available at the time of delivery also.....
Complaint comments  Read comments [1]Complaint category Other

Lifecell International — LifeCell is a hot anti-aging product now!

 Jemay on Jul 16, 2015
Lifecell is one of popular of branding products now. I listened from my neighbors and friends were talking about this brand. I was curious about its effect and decided to order it. I'll ordered because the effect of reducing under eye's circle was attracted me to buy this. I am expecting to wait for the results from now. . Now I fully enjoyed the results from lifecell-anti-aging.com products! After 3 weeks of used, I was amazed for the formulation of LifeCell produced. Due to it has moisturizes and nourishes my skin and offer me a fresh appearance. LifeCell reduces my appearance of discolorations...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Lifecell International — Misselling of the Product

 Shashi Kataria on Apr 28, 2015
The Lifecell sales people sale you the product of babysheid ensuring that you will receive the reports within one week of sample collection.Firstly it took them 3 days to collect the urine sample of my kid.Than after one week when I was expecting the reports to arrive what I received was a mail from Life quoting the CRM no and confirmation that they have 'received' the sample. what is this ? The sample was arranged by me on 16th. It was collected on 19th and I receive a mail from Lifecell quoting as they have received the sample on 27th. What is the relevance of a sample generated on 16th, collected...
Complaint comments  Read comments [3]Complaint category Kids & Baby

Lifecell International — Complaint for my CRM 140000700657

 saumitmehta on Apr 6, 2015
My Complaint against LIFECELL is that they have signed a contract in paper (with EVIDENCE) that they would store the stem cells of my child for life if I paid them an amount upfront and I paid the remainder over a period of time. However they are now sending me emails and sms asking me to make the full payment upfront. This is surprising that despite me having the contract they are insisting a payment which is going against the very contract that they made me sign. I have been insisting that they send me my account ledger but they are dragging their feet over the same. FORTH REMINDER PLEASE...
Complaint comments  Read comments [3]Complaint category Hospitals

Lifecell International — Not responding to phone calls or emails after deal is done [Resolved]

 Pravinmore03 on Mar 10, 2015
Hi,

Lifecell people from PCMCM area are really pathetic and it increases as per their seniority.
Our contact person was Ambika Rothore (9960245562), she told us that if we refer any of our friend they will give 2500 Rs as referral bonus. We referred one of friends but whenever i call her either she is not responding or saying that she will update me in 2-3 days, it is going since 6 months.
Then I contacted their PCMC branch head, Suman(02027410177), she asked me send email with my as well as referral details and said that she will confirm me in 7 days, i am still waiting...
Complaint comments  Read comments [5]Complaint category Health & Beauty

Lifecell International — Sample Contamination

 rakshit_h on Jan 29, 2015
Sample contamination rate is very high if you are collecting samples from AKOLA, Maharashtra like place, if your town is close to well operated airport, then only you should think about it. Otherwise delay in reaching sample will surely contaminate your sample. And the guys who sell you this product are not aware of technical stuff involved in this matter, they clearly says that, they have opened the shop and liability of sample quality is with lifecell and here you enter in the loop, where you get frustrated with customer care guys and their vage explanation....
Complaint comments  Read comments [1]Complaint category Health & Beauty

Lifecell International — Cheap Ridiculous Marketing

 JKD Kaur on Jan 22, 2015
One of Lifecell's marketing executive called on my mother's mobile number and told her that her daughter (i.e. Me) is pregnant. I gave my matrimonial advertisement in a national newspaper and am also registered on Shaadi.com from my Mother's mobile number and my personal email i.d. Without enquiring anything about my marital status, the very first thing she told my mother is - your daughter got a pregnancy test done and she is pregnant. RIDICULOUS. Totally disgusting. When my mother asked where she got her number from, she said you had registered voluntarily. How can I (I am unmarried and I live...
Complaint comments  Read comments [1]Complaint category Doctors

Lifecell International — Unprocessed Sample even after 21 days [Resolved]

 Suresh Rekha on Jan 13, 2015
Dear Team, I enrolled for preserving Stem Cell with Lifecell in October (during Diwaali) along with Babyshield coverage. Cord blood was collected on 24-Dec-2014 and Babyshield sample was collected on 26-Dec-2014. I was asked to wait until last Thursday i.e 08-Jan for the status on Babyshield and until 21-Jan for the Cord Blood sample status. However, today I was told to sign a consent letter so that they will process Babyshield sample and I have to wait until 30-Jan for the Cord Blood sample status. I don't think that entire process is going as explained and told by Lifecell executive and...
Complaint comments  Read comments [1]Complaint category Other

Lifecell International — Lifecell one of the worst service provider with fake commitments

 Devi Sankar Kar on Sep 2, 2014
Lifecell is a fraudulent, conniving, criminal and deceitful company. Beware of all their ads. They just cheat innocent parents of their money. My lifecell order no. Is EM-3679 .After buying this plan their medical representive did not present at the time of delievery of my baby as a result cord blood has not been collected. When I asked them for refund they refunded me deducting Rs 5000/ from my paid amount as the fault is from their side. When i asked them for that money they have different answers all time even they are not replying to their mail. Lifecell is a company of cheats and criminals....
Complaint comments  Read comments [1]Complaint category Insurance

Lifecell International — Fake commitments

 dkmadaan on Jul 29, 2014
Lifecell international claims themselves to be the no.1 stem cell bank in India showing face of big celebrities like Aishwarya Rai but they are biggest cheaters when comes to pricing and Payments, niether they have any technology nor the compant sticks to a single price when asked. They claim that stem cell banking is at 19990/- on TV ads. Thier website shows 19999/-(proof attached) Thier sales people asks for 50000/- To some clients they pitch 45000/- they claim thier technology is the best in the world, while world over biggest research labs and reasearch articles proof that thier...
Complaint comments  Read comments Complaint category Health & Beauty

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