Cognizant Technology Solutions — Not able to access One Cognizant Portal

I am not able to access One Cognizant Portal. After providing Email address and password, I am getting below error

Sign in
Sorry, but we’re having trouble signing you in.

AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizant.cognizant.com'(onecognizant.cognizant.com_SAML_AzureAD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

Troubleshooting details
If you contact your administrator, send this info to them.
Copy info to clipboard
Request Id: 7fc5b12b-a4b7-4297-9bc8-6f5cb59f0d01
Correlation Id: 677fb3f2-a[protected]eba09be05
Timestamp:[protected]T05:37:00Z
Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizant.cognizant.com'(onecognizant.cognizant.com_SAML_AzureAD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
Flag sign-in errors for review: Enable flagging
If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.
Was this information helpful?
No (2)
Yes (0)
May 05, 2022
Updated by Deepika Kale
Can you please solve this issue so that I can access the portal, it is urgent. Thanks!
 
1 Comment

Comments

Resolve the issue???

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cognizant
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    2252
    Pending
    0
    Resolved
    355
    Cognizant Address
    Kandhanchavadi, Chennai, Tamil Nadu, India - 600000
    View all Cognizant contact information