CoinDCX is a crypto trading exchange.I have transferred Rs 2000 from my bank account to COINDCX account through IMPS transfer on 10th May 2021.This amount is supposed to be transferred to my INR wallet on COINDCX.However even after 9 days they have not processed my fund and virtually kept the fund in their own pocket.I have raised support ticket twice (ticket: 205771 and 243093).
However there is simply no progress from their end.No one is replying on my mail too.Seems they are looting hard earned money of customers.
I have also communicated with my bank and they have affirmed that they have transferred the money to CoinDCX account(NEBLIO TECH).As proof I have attached bank statement and bank transaction reference number over email.Still no answer.The exchange do not have any escalation matrix neither have any phone number to contact.They are literally playing with investors money.
I hope with this complain, action is taken against the company and my issue is resolved asap. Was this information helpful? | 
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